Privacy Policy
Last updated: August 1, 2026
1. Who is responsible
Synergic APIs, a small software business established in Spain, is the data controller for the personal data described here. Contact for anything privacy-related: support@synergicapis.com.
2. What we collect and why
- Email address — collected when you request an API key. Legal basis: performance of a contract (issuing and managing your key, quota notices, essential service announcements). We do not send marketing email.
- API usage data — per-key request counts, timestamps, endpoints called and standard server logs (including IP address, kept briefly for security and abuse prevention). Legal basis: performance of a contract (enforcing quotas) and legitimate interest (keeping the Service secure and reliable).
- Payment data — payments are handled entirely by Stripe, acting as our payment processor. We never see or store your card number; we receive from Stripe only what we need to link a subscription to your key (email, plan, subscription status). See Stripe's privacy policy.
3. Cookies and tracking
This website sets no tracking or advertising cookies and loads no third-party analytics, fonts or CDNs. Any storage used is strictly necessary for the Service to function.
4. Who we share data with
Only with the processors needed to run the Service: Stripe (payments) and our hosting/infrastructure providers, under their respective data-processing agreements. Some providers may process data outside the EEA; where that happens, transfers rely on safeguards such as the EU Standard Contractual Clauses or an adequacy decision. We do not sell personal data.
5. Retention
Account data (email, key, plan) is kept while your account is active and for the period needed to meet legal obligations (e.g. Spanish tax records for paid subscriptions). Server logs are kept for a short rolling window. If you ask us to delete your account, we remove your data except what we are legally required to retain.
6. Your rights (GDPR)
Under the GDPR and Spanish law (LOPDGDD) you can exercise your rights of access, rectification, erasure, restriction, portability and objection by emailing support@synergicapis.com. We answer within the legal deadline. If you believe we have mishandled your data, you can lodge a complaint with the Spanish supervisory authority, the Agencia Española de Protección de Datos (AEPD).
7. Changes
If this policy changes materially, we will announce it on this page and, for registered users, by email.